eFlow
 | |
| Type | electronic toll-collection system |
|---|---|
| Founded | August 30, 2008 |
| Products | RFID tagging |
| Services | Republic of Ireland |
| Owner | Transport Infrastructure Ireland |
| Website | eflow |
eFlow is the tolling brand name of Ireland's M50 open road tolling operation. It is managed by Irish company Turas Mobility Services (a subsidiary of a French global organization called VINCI Concessions) on behalf of Transport Infrastructure Ireland. The tolling station is located on the M50 on the north side of the West-Link bridge.
Like other eToll systems, eFlow allows cashless payment on all of Ireland's toll roads. eFlow uses overhead cameras on the M50 and detectors to read electronic tags or number plates on vehicles.
In 2007 the National Roads Authority awarded the contract to construct and operate the new tolling system for the M50 to Sanef ITS Operations Ireland, a French consortium of toll operator SANEF and tolling system designer CS.[1] Both companies have worked on similar electronic tolling systems in Europe and North America.
eFlow tags are "interoperable", allowing motorists to use them on other eToll plazas on Ireland's road network. Electronic tags from other providers - MiniTag, Eazy Pass, eTrip, Eirtag, PassDirect and Tolltag - can also be used on the M50.
With the introduction of the electronic system, the existing barrier toll barriers began to be dismantled in September 2008, and drivers now pass through the toll point at normal driving speed.[2][3] Bottlenecks at the old toll barriers often caused long tailbacks, which were often featured in the roadwatch traffic reports of AA Ireland.[4]
Charges
M50 toll charges as of January 2024 [5]
| Vehicle type | Any tag account | eFlow video account | Unregistered |
|---|---|---|---|
| Car or public service vehicle (up to 8 passengers) | €2.50 | €3.10 | €3.70 |
| Light goods vehicles (unladen weight under 2,000 kg) | €3.50 | €4.10 | €4.70 |
| Buses or coaches (seating more than 8 passengers) | €3.50 | €4.10 | €4.70 |
| Goods vehicles (unladen weight 2,000 to 10,000 kg) | €5.10 | €5.70 | €6.30 |
| Heavy goods vehicles (unladen weight over 10,000 kg) | €6.30 | €6.90 | €7.50 |
| Motorcycles | Free | Free | Free |
eFlow tag registered vehicles pay a monthly account fee of €1.23.[6]
Forms of payment
Payment is by cash, credit or debit card and is payable in stores or on the eFlow website. Toll charges must be paid by 8pm the following day of the journey or the driver incurs a penalty charge.
Exempt vehicles
The following vehicles are exempt from eFlow toll charges.[7]
- Motorcycles
- Vehicles modified for disabled use
- Fingal County Council vehicles
- Army vehicles
- Garda and ambulance service vehicles
- M50 maintenance vehicles
Controversy
Since the launch of the e-tolling system at the West-Link in 2008, it has not been without controversy.[8][9] In the opening weeks it was reported that up to 20,000 vehicles a day were not being recorded correctly,[8] with some fleet and car-hire operators claiming up to 100 mis-directed fines per day.[10] While the NRA initially stated that such issues affected only a small proportion of eToll users,[11] Sanef ITS Operations Ireland has since acknowledged issues with incorrect toll charges for a "significant minority".[9]
External links
References
- ^ Article on RTE.ie about awarding of the contract
- ^ Article in the Independent about eFlow
- ^ Article in The Irish Times about the dismantling of the barriers
- ^ Article on M50 in The Independent
- ^ "M50 Barrier free Tolling". Transport Infrastructure Ireland. Retrieved 2 June 2024.
- ^ "How It Works". www.eflow.ie. Archived from the original on 12 May 2020. Retrieved 2021-07-25.
- ^ "Eflow". Eflow. Archived from the original on 1 April 2020. Retrieved 11 May 2020.
- ^ a b Irish Times - M50 tolling system misreads details of 10,000 cars a day - 1 October 2008
- ^ a b M50 toll operator 'accepts failings' Irish Times - M50 toll operator 'accepts failings' - 16 April 2009
- ^ Irish Times - Toll fines hit fleets - 24 September 2008
- ^ Irish Times - M50 toll problems overstated, says NRA - 2 October 2008